Cookies are text files sent to your computer and used by your web browser to store information. The cookies we use allow your browser to remember whether you've visited our site before and what your preferences are.
As with most websites we use cookies to improve your user experience by enabling our website to 'remember you', either for the duration of your visit (using a 'session cookie') or for repeat visits (using a 'persistent cookie'). We also use two different types of cookies - first party (which we own) and third party (where we allow a third party, such as Google, to set cookies on your computer or mobile device).
Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn't use cookies, it will think you are a new visitor every time you move to a new page on the site - for example, when you enter your login details and move to another page it won't recognise you and it won't be able to keep you logged in.
- How to refuse or withdraw consent
Although the cookies we use on this website are quite harmless and do not reveal your identity, not everyone wishes to have text files downloaded onto their computer or mobile device. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functionality on this website.
You can manage how cookies engage with your computer or mobile device via your browser (e.g. Internet Explorer, Chrome, Safari, Firefox, Android), so you are alerted when cookies are sent or you can refuse cookies altogether. You can also delete cookies which have already been set.
There is also a very useful website explaining how to control your interaction with cookies - please visit this site for more information:
- Cookies on our website
On this website we use only a small number of cookies. They are:
chatElapsed
Used to track the amount of time a user is on the site from page to page, once enough time has elapsed the chatbot appear to help a user navigate the site
First party
Lifespan: Session
chatHide
Used to track if the chatbot was hidden and if so this won't appear again for a further 7 days
First party
Lifespan: 7 days
_ga
This is used to setup Google analytics.
Third party
Lifespan: 7 days
__utma
This stores each user's amount of visits and the time of the first visit, previous visit and current visit.
Third party
Lifespan: 2 years
__utmb
This stores how long a user stays on the site - when a visit starts and approximately ends.
Third party
Lifespan: 2 years
__utmc
This stores how long a user stays on the site - when a visit starts and approximately ends.
Third party
Lifespan: Session
__utmt
This is used by Google analytics to indicate the type of request.
Third party
Lifespan: 2 years
__utmz
This stores where a visitor came from (e.g. search engine, search keyword, referral link).
Third party
Lifespan: 6 months
urlgen
Used by Instagram to bring in the feed on the homepage, for more details visit: https://www.instagram.com/developer/
Third party
Lifespan: 7 days
DSID
This cookie is used for re-targeting, optimisation, reporting and attribution of online adverts with Google
Third party
Lifespan: 2 weeks
IDE
This cookie is used for re-targeting, optimisation, reporting and attribution of online adverts with Google
Third party
Lifespan: 2 months
NID
This cookie is used for re-targeting, optimisation, reporting and attribution of online adverts with Google
Third party
Lifespan: 6 months
csrftoken
Used by Instagram to bring in the feed on the homepage, for more details visit: https://www.instagram.com/developer/
Third party
Lifespan: 7 days
rur
Used by Instagram to bring in the feed on the homepage, for more details visit: https://www.instagram.com/developer/
Third party
Lifespan: 7 days
Content
Used by Google Maps to pull in static content
Third Party
Lifespan: 20 years
cookie_notice_accepted
Used to track if the cookie acceptance notice has been approved
First party
Lifespan: 30 days